Privacy Policy

Effective Date: January 1, 2024

At CozyCote, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, cozycote.com, or use any of our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information in connection with the services we provide, including:

Personal Information
When you visit our website, place an order, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (credit card number, billing information)

Non - Personal Information
We may also collect non - personal information, such as:

  • Browser type
  • Device type
  • IP address
  • Cookies and tracking data
  • Usage data related to how you interact with our website (e.g., pages visited, time spent on our website)

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • To process orders: We use your personal information to complete your purchase, process payments, and deliver your products.
  • To improve customer experience: We use your information to respond to inquiries, provide customer support, and improve our website’s functionality.
  • To personalize marketing: We may use your information to send promotional emails, newsletters, or special offers that we think may interest you (you can opt out at any time).
  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third - party service providers for the following reasons:

  • Payment processing: We may share payment information with payment processors to process transactions securely.
  • Shipping and delivery: We may share your shipping address with carriers to deliver your products.
  • Service providers: We may work with third - party vendors, such as analytics or marketing platforms, to help us improve our website and services.
  • Legal compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take precautions to safeguard your data, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device when you visit our website. They help us remember your preferences, analyze website traffic, and track user behavior for marketing purposes.

You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt - out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or contacting us directly at cozycotehq@gmail.com.

If you wish to exercise any of these rights, please contact us at cozycotehq@gmail.com.

7. Third - Party Links

Our website may contain links to third - party websites that are not operated by us. We are not responsible for the privacy practices or content of these third - party sites. We encourage you to review the privacy policies of any third - party sites you visit.

8. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the new effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

  • Email: cozycotehq@gmail.com